Return Policy

PreFab1 is committed to providing our customers with the highest quality prefab homes, commercial buildings, and industrial buildings. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 14 days of delivery.

To return your purchase:

  1. Contact us at [email protected] to request a return authorization number (RMA).
  2. Package your purchase securely in its original packaging, if possible.
  3. Include a copy of your receipt and a note explaining why you are returning the purchase.
  4. Ship your purchase to the following address:

PreFab1 Returns Department 20115 Nordhoff St, Chatsworth, CA 91311

  1. Once we receive your return, we will process your refund within 7 business days.

Exceptions:

  • Custom-ordered products are not eligible for return.
  • Damaged or used products are not eligible for return.
  • Products that have been installed are not eligible for return.

Shipping costs:

You are responsible for the cost of shipping the returned product to us. We will refund the cost of shipping the product to you, if applicable.

Questions:

If you have any questions about our refund and return policy, please contact us at sales@winndoors.com.